Contact Us
206-525-0847
bLPriority@butterlondon.com
butter LONDON honors a 30-day money-back satisfaction guarantee. If you are not completely satisfied with your purchase, simply return the unused portion and receipt within 30 days of purchase, and we will be happy to refund you for the full product amount. Original Shipping and Handling fees are not refundable. Customers are responsible for return shipping costs. Refunds are credited to the original payment card only.
Holiday Extended Return Policy:
For purchases made in November and December, we’ve extended our return window through January 1, 2026, to make holiday gifting easier.
To return butter LONDON items, please follow these simple steps:
Include a copy of the packing slip or order confirmation inside the box. Returns without the order confirmation will be refused. For your protection, we recommend that you send your return via UPS or USPS Surepost.
All returns should be mailed to:
Attention: JCS butter LONDON Returns
555 Gotham Parkway
Carlstadt, New Jersey 07072
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Original Shipping and handling charges are not refundable.
For any questions about our return policy please reach out to our customer service at bLPriority@butterlondon.com.
About us:
FEEL GOOD BEAUTY™
Not all ingredients are created equal. That’s why at butter LONDON we use only the highest quality ingredients to meet our performance standards and give you high-impact colour you can count on.
Always Formulated Without
Colour Cosmetics: Parabens, Mineral Oil, Petrolatum, Sodium Lauryl Sulfate, Phthalates, BHA, Triclosan
Nail: 10-Free - Formaldehyde, Formaldehyde Resin, DBP, Toluene, Camphor, Ethyl Tosylamide, Xylene, or TPHP.
We are proud to be cruelty-free.
